[CAUT] Overlap churches?

dan l tassin dltassinpiano@juno.com
Tue, 24 Jan 2006 15:36:59 -0600


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Hi,  Elwood,

Use the PTG pamplets.  They are the BEST guides you can put into your
customer's hands.
I also have written a "little"  guide that I hand to each and every piano
customer of mine explaining the design,
make up, stress, etc., etc., that happens and is going on  CONSTANLY  in
their piano.   Once they
understand WHAT is happening with their piano, in and around the
enviroment, they come to reason.
I tell them,  " My tuning your piano twice a year is like an  insurance
policy.  You take care of your piano,
which  IS  an instrument, NOT a piece of furniture, and it will take care
of you."   It's the "nature"  of the design.
NO way around it.   ( well,  buy a keyboard,  but I  DON'T tell them
that.  I like my  "job security")  With the
"Up Beat"  Christian (song) movement now days in churches,  they find out
more about "KEYBOARDS"
own their own  than what best for  "their own good."    Well,  enough
said.

Use the PTG Pamphlets.

Get the pamplets from the PTG Stores.   Goto the web-site.  You know it. 
www.ptg.org   
They are WORTH  the money spent to give to your customers to encourage
re-tunings.   I like to give them
a "visual" and I tell them,  " You can afford to have your piano tuned at
least once a year, every year,  IF you
put two (2) dollars a week in a Jar, every week for  52 weeks."   
They'll figure that out, and say,  "  You charge
$104.00 dollars to tune a piano ??  Gee, that a lot !! "   I say, " no, I
don't, but you'll have a little extra for repairs
if something breaks, or you have an accident with the piano, and break it
yourself."        " Oh,  yeah, you're right ..."
Double that, and you can have it tuned twice a year,  which is what you
as a piano owner -- SHOULD do.

I hope it helps, Elwood.    " Give 'em Heaven !! "    ( that's what I
started saying instead of  ' give 'em H__L.'  Nobody
needs that.   I don't. )   Ha !!  just being funny.   Remember ??   "
Give 'em H__L,  Harry."   ( from the Truman days.)

Best to ya's,

Danny Tassin, RPT

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On Tue, 24 Jan 2006 22:28:14 -0600 "Elwood Doss" <edoss@utm.edu> writes:
Good question!  I service a number of churches and try to get them to
tune on a regular basis.  I’d be interested in some type of guideline for
churches...something I could show the senior pastor or music
minister/organ master/choir director.  At one church the lay person who
arranged for me to come by and tune their pianos had passed along the
message to have the air conditioning set at the temperature it is set
when they worship.  While I was tuning, the lady minister walked in the
sanctuary and asked me if I was comfortable.  It took me a minute or so
to understand what she was talking about and I finally commented that the
temperature needed to be set for the tuning, not for my comfort.  She
exclaimed that she thought I just wanted to be comfortable when I tuned. 
I assured her that it was a bit cool for me, but just right for the
piano!
 
I tuned a piano in a small rural church a couple of weeks before
Christmas several years ago.  They turn their heating way down during the
week and turn it back up for their service only on Sunday morning.  I
received a call from the mother of the pianist in January that the piano
was out of tune.  She said her son said it sounded terrible the previous
Sunday.  I arranged to meet with him later in the week and when I walked
in, the temperature was cool, but comfortable—about what it was when I
tuned the piano—and the piano sounded great!  I thought either my hearing
is going or that piano sounds just fine.  About halfway down the aisle
the pianist heard me and exclaimed that the piano sounded great!  He said
it sounded terrible Sunday.  I asked him what the temperature in the
sanctuary was like on the previous Sunday and he said it was about like
it was then, but when the “old folks” came in they turned the thermostat
way up!  Problem solved!  It’s amazing what a small increase/decrease in
the temperature and resulting humidity makes as far as a piano being in
tune.
 
Joy!
Elwood
 
Elwood Doss, Jr., RPT
Piano Technician/Technical Director
Department of Music
145 Fine Arts Building
The University of Tennessee at Martin
Martin, TN  38238
731/881-1852
FAX: 731/881-7415
HOME: 731/587-5700



From: caut-bounces@ptg.org [mailto:caut-bounces@ptg.org] On Behalf Of Cy
Shuster
Sent: Tuesday, January 24, 2006 9:17 PM
To: CAUT
Subject: [CAUT] Overlap of CAUT with churches?
 
It seems that the mission of CAUT overlaps substantially with the
requirements of churches: maintaining pianos in an institutional setting
(rather than individually owned) -- although I doubt many churches have a
full-time tech.
 
Churches have been a big part of my business.  They have performance and
rehearsal pianos, and have unusual environmental problems, going through
seasonal heating/cooling cycles twice a week or more rather than twice a
year.
 
Are there specific guidelines for churches?
 
--Cy Shuster--
Boston, MA
www.shusterpiano.com
North Bennet Street School
Class of '06
 
 
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