[CAUT] Mapes single bass string... resolution...

Alan Crane alan.crane@wichita.edu
Fri, 07 Oct 2005 16:24:34 -0500


At 07:32 PM 10/3/05, you wrote:
>I'm frustrated (and its past quitting time on a Monday...)...

That was then_________ this is now.          :)

In all fairness to Mapes, I should relate the rest of the story.
Shortly after I posted my frustrations on CAUT, I sent an e-mail to 
Donna Ward (the contact person whose e-mail address appears on the 
Mapes web site) detailing the history of this particular string order.
She sent me a very prompt and kind reply offering to credit the 
mis-made string and to forward my e-mail on to the plant so they 
could make a third try at it if I so wished.
The string arrived today (they do ship quickly!) and was exactly to 
the specs. I'd given them.
Its back in the piano... the students are back in the practice 
room... and I'm back in my shop trying to figure out how to get all 
the work done and still see some of the approaching weekend!!



Regards,

Alan B. Crane,  RPT
School of Music
Wichita State University
alan.crane@wichita.edu 


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