I'm going off in a different direction for a moment. I think it would be useful to append a short explanatory note to the formula, for the use of both the techs and any administrators/faculty they might show it to. This won't be in the form of a draft, just preliminary ideas for what might be contained in such a statement. The numbers generated by the workload formula are useful beyond simply producing a "recommended workload" and a recommended staffing level. They can also provide insights into specific needs and long term planning. Each factor (multiplier) will be a number between 0.1 and 2.0 [these numbers are arbitrary, and should probably be fussed with]. Under the design of this formula, numbers will generally be fairly close to 1.0 for most factors in most average situations. Numbers 1.2 or above, or 0.8 or below, indicate special circumstances that deserve scrutiny. Some examples: 1) Under "climate control," numbers under 0.8 indicate conditions that lead to tuning instability and other deterioration of pianos. Humidity control in the building is strongly encouraged in these cases. Alternately, humidity control systems can be installed in individual pianos. Investment in humidity control is probably the single most cost effective investment in terms of achieving and maintaining high standards. 2) Under "condition" and/or "age," low numbers indicate a need to consider possibly contracting out a fairly large amount of rebuilding/reconditioning work over the short term, and/or investing in new pianos. High numbers in these areas indicate a new inventory, which can be expected to deteriorate over time if plans are not made for regular replacement. In other words, if staffing is based on these numbers, without simulataneously committing to a regular program of replacement, over time the staffing needs will increase and/or quality will suffer. 3) Under "usage" and "acceptable standards," low numbers will generally indicate a conservatory or performance oriented situation, while higher numbers will indicate more of a "general" music department situation. If this is not the case, low numbers may indicate an inadequate inventory, while low numbers may indicate more instruments than are necessary. As always, comments/suggestions welcome and solicited. Regards, Fred Sturm University of New Mexico
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