ethics thing

[John Ross]

I forgot to mention, that I also get as much information on the phone, and advise them of my policy.
John Ross
Windsor, Nova Scotia, Canada
jrpiano at win.eastlink.ca
  ----- Original Message ----- 
  From: Erwinspiano at aol.com 
  To: pianotech at ptg.org 
  Sent: Sunday, January 27, 2008 11:44 AM
  Subject: Re: ethics thing


    Hi John
    We inform them of the potential  charge on the phone prior to the appointment.  No surprises is a good policy.
    Dale
    Anytime I consider the piano not worth tuning, I just charge for a service call.
    That is of course after informing them, why.  I would also explain the options, if any, and what the costs would be.
    John Ross
    Windsor, Nova Scotia, Canada
    jrpiano at win.eastlink.ca






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