Mark Wisner is with Kawai now, and manages our Tech Support department. He's a pretty friendly guy, though, so he just might share some wisdom regarding Pearl River question.
mwisner at kawaius.com
Pearl River does have a technician on staff, though - I think it's Ron Kneale.
Don Mannino
----- Original Message -----
From: Avery Todd
To: Pianotech List
Sent: Thursday, January 24, 2008 3:41 PM
Subject: Re: Pearl River Grand Problem
Mark isn't with Kawai. The last info I have is his Pearl River info. Hope this is correct.
mwissner at earthlink.net
(800 435 5086 ext 111) bus.
Avery Todd
On Jan 24, 2008 5:25 PM, Steve Blasyak <atuneforyou at hotmail.com> wrote:
Hey Now,
I've had the pivot pin fall out on the damper tray of a Pearl River Grand. Fairly easy fix. You loosen the opposite side to give you a little wiggle room. Dab a bit of the thick gap filling super glue on the pin and stick it back in there and it's a done deal. I haven't had it fail again yet. You do not need to remove the damper tray. Is there a piece of the broken pin protruding out of the damper tray? If so perhaps you could remove it with a pair of pliers.
Mark Wisner @ Kawai may be able to help you out with what to use as a replacement.
C-ya in Anaheim.
Steve Blasyak
Orange County Chapter
Pura Vida
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