[pianotech] Young Chang

[Delwin D Fandrich]

Too bad you didn't stop by. You'd have seen a new and interesting-if
small-grand piano.

 

ddf

 

Delwin D Fandrich

Piano Design & Fabrication

6939 Foothill Court SW, Olympia, Washington 98512 USA

Phone  360.515.0119 - Cell  360.388.6525

 <mailto:del at fandrichpiano.com> del at fandrichpiano.com -
<mailto:ddfandrich at gmail.com> ddfandrich at gmail.com

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Paul Williams
Sent: Tuesday, July 24, 2012 1:40 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] Young Chang

 

They were at the convention.  I didn't stop by.  I guess they're still a
going concern. I wish they were better at communication with all of us.  I'm
glad we don't have any at the university..

 

Paul

 

 

From: Al Guecia/Allied PianoCraft <alliedpianocraft at hotmail.com>
Reply-To: "pianotech at ptg.org" <pianotech at ptg.org>
Date: Tuesday, July 24, 2012 3:36 PM
To: "pianotech at ptg.org" <pianotech at ptg.org>
Subject: Re: [pianotech] Young Chang

 

Yes, I agree. They are to be commended for their continued support. 

 

Al -

High Point, NC

 

 

 

On Jul 24, 2012, at 1:14 PM, Encore Pianos wrote:

 

I think we should all remember that all of the affected pianos are way
beyond warranty and have been for quite some time, yet Young Chang has
continued taking care of these pianos, albeit at a reduced rate of
compensation to the customer and technician.  At this point in time, it is
up to the customer to pick up the slack for the amount of time required to
do this service.  

We should all also remember that, while Young Chang is ultimately
responsible, the problems were caused when a subcontractor who cast the
brackets for Young Chang changed their formulation for the metals without
telling Young Chang.  It was several years before problems began to develop
and they could catch the problem.

I say that Young Chang has handled this in a manner that is completely
honorable, and certainly to a higher standard of business ethics than we
could expect from almost anyone else.  

Will Truitt

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Douglas Gregg
Sent: Tuesday, July 24, 2012 12:26 PM
To: pianotech at ptg.org
Subject: [pianotech] Young Chang

Young Chang is still around. But be aware that they will pay a maximum of
$200 for the warranty job. I just had one that took two trips to just get
the action out. I had to go home to get some pry bars and break the middle
action brackets to get it out. It really needed some serious regulation too.
This piano was only played a few times and was otherwise like new.
It should not have needed regulation due to wear and tear, but that is their
maximum payment.

Doug Gregg
Classic Piano Doc
Southold, NY




 

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