[pianotech] dues payment fiasco

[tnrwim at aol.com]

I tried it in both places with the same results .

Will

Will

It would seem to me that when there are people who have no problems paying dues on line, perhaps the problems lies elsewhere.

Wim 



 



-----Original Message-----
From: Encore Pianos <encorepianos at metrocast.net>
To: pianotech <pianotech at ptg.org>
Sent: Wed, Feb 1, 2012 8:46 am
Subject: Re: [pianotech] dues payment fiasco



I tried it in both places with the same results .
 
Will
 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of David Boyce
Sent: Wednesday, February 01, 2012 1:02 PM
To: pianotech at ptg.org
Subject: Re: [pianotech] dues payment fiasco

 
Well, I too left paying my dues until the last minute.  I didn't have any problem doing it online; the transaction went smoothly.  BUT I did it on www.ptg.org and NOT on my.ptg, where I couldn't see a place to do it.

Some months ago I had a similar frustrating "round in circles logging on" experience when I was trying to do something else; I forget exactly what, perhaps by some Care of my Piano booklets. I emailed the home office who were very helpful, and told me to clear my browser cache and try again on www.ptg.org.

Clearly, there are problems which are not yet resolved.

Best regards,

David.
www.davidboyce.co.uk




Ok, so I am going to do some venting now.  I just spent a frustrating 50 minutes trying to pay my dues, and by some miracle was finally able to actually do so.  It only took me about 50 tries to log in, although my username and password information were entered correctly.  It simply just kept going around in circles and kept asking me for the same info on the page I started with, again and again and again.
 

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