[pianotech] Water damaged piano

[Rob McCall]

So, does anyone have any proven methods of dealing with the insurance and the flood mitigation company that want solutions yesterday? The insurance company wants to pay it out, the owner wants their piano back, and the flood company doesn't want to store it.

I have no problem telling them that it needs to sit for awhile to see what will come up in the next few months, but it would be nice to have some tried and true method, verbiage, or something to drive the point home. Or maybe I can send them an estimate for what I found, plus some sort of disclaimer or caveat to cover the issues (and my rear) that may (will) come up 4-6 months down the road?

Regards,

Rob

On Oct 13, 2011, at 05:05 , Mike Spalding wrote:

> Rob,
> 
> Now that you've made a thorough inspection, thoroughly documented with notes and photos, the thing to do is wait through the dry season ( or longer if the insurance company will allow it) then re-inspect the piano to see if any new damage shows up.
> 
> Mike