No, Ron, You are not being told to "shut up and go away" as you put it. That is your interpretation, not the general implication. To suggest that "we have all understood this from the very first day" is very far from the truth. I certainly didn't, and there are many who still don't. No one is reassuring you that, "everything except what we are concerned with is working fine." What we (I include myself in that number now) are trying to tell you is that we recognize there are shortcomings with the "new" list and the concerns are not being ignored. Simply because they are not happening fast enough for you and others does not make it true that you are being ignored. And please do not suggest that derogatory comments such as those you've quoted are being issued by everyone who wants to move forward with the new system. Most of us are moving forward without being condescending. Please stop focusing on those who are. It's lose, lose, you know that. I haven't seen the answers as "rah, rah" though you obviously have. Again, don't think that slow response is ignoring you and others. You may choose to believe that your constructive suggestions are being ignored since they are not yet fixed, but that is simply not true. I would suggest there is at least as much negative (truthfully, much more) "rah, rah" on the part of those who are dissatisfied, or unwilling to change. Some of your suggestions are constructive, and if they were presented without the vitriol it would be far more helpful. William R. Monroe On Wed, Jul 20, 2011 at 10:40 AM, Ron Nossaman <rnossaman at cox.net> wrote: > On 7/20/2011 9:11 AM, William Monroe wrote: > > It is essential that everyone who reads this forum (and who will >> eventually be using the new system) understands that the paradigm shift >> (it really is) reaches far beyond email lists. The new software works >> wonderfully for so much of what the home office needs it to do to track >> and maintain membership, communications, and the integrating so many >> needs for the organization - of which the email list is only one. >> > > We have all understood this from the very first day, and have been reminded > of it over and over and over. Yes, we know. It integrates with Member Max, > whatever that could possibly have to do with the tech lists. Those of us > complaining of the list handling of this software are concerned with just > that - the function of the list handling. We aren't trying to tell you how > to run the home office software and never have, but we are indeed being told > to shut up, go away, and deal with what we were given for a tech list. > Reassuring us that everything except what we are concerned with is working > fine doesn't strike me as particularly helpful to those of us hoping to get > the new list functions improved to the point that the tech community will > actually use them. Once yet again. The total traffic on the new tech lists > since inception indicates that something is wrong. It's either that a large > percentage of the folks that have trafficked the old list all these years > are backward ignorant Luddites, or that they collectively see a deficiency > in the new list system. While we are being characterized as lazy, stubborn, > and stupid, we are seeing an administration that's saying "We're happy with > what we got, get used to it." > > Yes, we know. It's working really great for the office staff. We're > thrilled about that. Really we are, nearly as much as the administration > cares about our concerns with the function of the tech lists. > > Oh, did I mention that it's the specific things we've talked about, like > fixing the character set in the PDA function and allowing attachments from > and with email from the same function, that could render performance > virtually identical to the old list if these were looked into and addressed > instead of being ignored as irrelevant when the office software is working > so VERY well. > > So PLEASE, can we stop answering tech list specific complaints with general > office organization rah rah as if we're all too dim to notice? Some > indication that someone actually both understands and cares, and some > indication that any effort at all is being made to attempt to address the > complaints about the tech lists would be both astonishing, and hopeful. Is > there any real hope of that ever happening, or will we continue to just hear > more about how great it is for the office organization? > > Slow and Backward in Do-Dah > -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://www.moypiano.com/ptg/pianotech.php/attachments/20110720/b04aa9a0/attachment.htm>
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