Ditto the experience with Jansen. Once I needed to cut down a truck which was too big for the piano. He gave me all the lengths of the sleeves that they use on their different models so I could modify it. He could have just insisted I buy a new one. Great bunch of people. Paul McCloud San Diego ----- Original Message ----- From: Ryan Sowers To: pianotech at ptg.org Sent: 10/02/2010 10:04:46 AM Subject: Re: [pianotech] Institutional grand trucks That's been my instinct! In fact, the truck I just installed for a church had metal caster cup plates that were too small. Paul was so friendly and put a set of larger ones in the mail that same day, and just asked me to send the others back to him. By the way, He's on the schedule for teaching a class about artist bench maintenance and repair in Kansas City next July! Thanks Patrick! -- Ryan Sowers, RPT Puget Sound Chapter Olympia, WA www.pianova.net On Sat, Oct 2, 2010 at 9:59 AM, J Patrick Draine <jpdraine at gmail.com> wrote: Jansen's customer service and "beyond warranty" support are unsurpassed (they are the manufacturers, and can customer order to your needs). I believe Schaff and Pianotek carry Jansen's stuff, but they may be sourcing elsewhere. Go With Jansen! Patrick Draine Billerica MA On Sat, Oct 2, 2010 at 12:15 PM, Ryan Sowers <tunerryan at gmail.com> wrote: Is there much of a difference between the grand piano trucks sold by Paul Jansen , Schaff, and Pianotek? I've been using Jansen but I'm curious if there are any advantages or disadvantages of the different trucks available or are they all pretty much the same. (Maybe they're all made by the same company?) -- Ryan Sowers, RPT Puget Sound Chapter Olympia, WA www.pianova.net -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101002/c17f3162/attachment.htm>
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