Sort of like WD40? If that what WD 40 does, then you're right. But it's not as messy. Wim Wim -----Original Message----- From: David Ilvedson <ilvey at sbcglobal.net> To: pianotech at ptg.org Sent: Fri, Mar 12, 2010 10:05 am Subject: Re: [pianotech] basic or full service Sort of like WD40? David Ilvedson, RPT acifica, CA 94044 ----- Original message ---------------------------------------- rom: wimblees at aol.com o: pianotech at ptg.org eceived: 3/12/2010 10:43:56 AM ubject: Re: [pianotech] basic or full service BTW, what on earth is a Rust Blocker shield? >As I tell my customers: "Rust blocker emits a vapor that settles on metal arts in the piano, which prevents moisture form adhering to the metal, thus preventing ust." The vapor comes from a piece of foam, that is kept in a plastic cover until I pen it, inside a box, one foot square by 1/4" thick. I put in the bottom of an upright, r lay it on the plate in a grand. (usually under a string cover). It is replaced once year. >Wim >-----Original Message----- From: Terry Farrell <mfarrel2 at tampabay.rr.com> To: pianotech at ptg.org Sent: Fri, Mar 12, 2010 3:18 am Subject: Re: [pianotech] basic or full service Sounds reasonable to me Wim. BTW, what on earth is a Rust Blocker shield? Terry Farrell On Mar 12, 2010, at 2:42 AM, wimblees at aol.com wrote: After digesting all the information recently about basic and premium service, I ave come up with a new way to answer the phone calls I get asking how much I harge. As I might have indicated before, my "basic" tuning fee is one of the highest n the island. But what most customers don't understand is that I do more for my basic >tuning than most piano tuner offer for their tuning fee. But because all they ear is that high fee, they call other tuners who charge much less. Well, today, I came up with a brilliant idea. From now on, when a customer alls asking for my tuning fee, I will tell them that my "basic" tuning fee will be %%%. (I won't mention the actual price, because of ant- trust laws, which I don't ompletely agree with. But that's another story), which is competitive with the other uners. For that fee, I will give a one pass tuning with an electronic tuner, but nothing lse. All repairs, regulations, parts, etc, will be extra. Then I will tell them that I lso offer a "full service" tuning, for $&&&& , which is $40 higher, but will include minor itch adjustments, minor repairs, minor regulation, some cleaning, and a Rust Blocker >shield, valued at $22. In a sense, I will get paid the same for what I have een charging all along, but by offering the "basic" fee first, it will get my foot n the door. Other tuner also charge more once they get in the door, but they don't disclose hat when they set up the appointment. Even if I wind up only doing a basic tuning, nd collect that lower fee, as I said in an earlier post, I would rather tune 6 ianos at lower fee, than 2 pianos at a higher fee. I think this is basically what the other tuner offered, but he called it premium", and was offering it to his existing customers. I also offer additional service, but 'm trying to get new customers. Because of our current economic environment, and because don't have the luxury of relying on my 30 or 40 years of reputation in the same >town, I have to do all I can to gain customers. >Willem (Wim) Blees, RPT Piano Tuner/Technician 94-505 Kealakaa Str. Mililani, Oahu, HI 96789 808-349-2943 www.Bleespiano.com Author of: The Business of Piano Tuning available from Potter Press www.pianotuning.com >= -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100312/8e4ae361/attachment.htm>
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