[pianotech] Premium service

[David Ilvedson]

That's basically what I do.   I also inform the customer of the extra time factor for repairs as needed.   
The per hour rate is very easy for clients to understand.  

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Ed Foote" <a440a at aol.com>
To: pianotech at ptg.org
Received: 3/10/2010 1:33:22 PM
Subject: Re: [pianotech] Premium service


> 


>Ok, help me out here. I've explained myself three or four times now, without 
>apparent result, so I'll give up. How do you guys price this work? Are people 
>everywhere but here ready to spend $100+ to have their piano cleaned? 
>Ron N 

> I price my work by $100 per hour, and a tuning is expected to be no more than 90 
>minutes. When things come up that require me to spend more time, the hourly rate 
>is in effect.  Practically, this means that if I arrive at a house and spend two hours in 
>there, the bill is $200. that might mean a complete pitchraise/bolt tightening/tuning, 
>or it might mean 1 hour and 12 minutes tuning, and 48 minutes disassembling the 
>pedals and trapwork to find the squeak, or it might mean the extra 20 minutes it 
>takes to vacuum the piano out.  Whatever it takes.  
>  Our time is all we have to sell. I don't get in the habit of giving it away.  Most of my 
>customers have been with me more than 20 years, and many of them 30.  
>Regards, 
>Ed Foote RPT

>