[pianotech] Premium service

[David Ilvedson]

David Ilvedson wrote:
> Cleaning is such an easy thing to offer and the customer
> can easily relate to it.  Yet, I come across so many pianos
> whose previous techs did not vacuum...even around the
> tuning pins on a grand...?

"And what about those dingy casters? It's disgraceful how they 
have been neglected, when buffing and oiling them up would 
make at least as much difference in the sound and overall 
performance as vacuuming. Absolutely shocking!"

Ron N


Yeah, Paul it is amazing...


David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Dempsey Jr., Paul E" <dempsey at marshall.edu>
To: pianotech at ptg.org
Received: 3/10/2010 1:10:14 PM
Subject: Re: [pianotech] Premium service


>Hang in there Ron, I'm with you.

>Isn't it amazing what people will take issue with, pot-shooting from the hip?

>Paul E. Dempsey, RPT
>Piano Technician Sr.
>Marshall University
>Huntington, WV
>304-696-5418
>304-617-1149