[pianotech] More Info: The buzz that comes and goes...

pianofritz50 at aol.com pianofritz50 at aol.com
Fri Feb 12 20:08:50 MST 2010


MORE INFO:  The piano is a Kawai GM-10K (5' 0").  And yes, I told the owner to not touch a thing.  Supposedly w/ no outside changes it buzzed last night, but nothing when the same student played it this morning (and the rest of today).  Some of the student's music is Scott Joplin.

Thanks for your help, Bill





From:
pianofritz50 at aol.com

To:
pianotech at ptg.org

Subject:
[pianotech] The buzz that comes and goes...

Date:
Fri, 12 Feb 2010 20:14:14 -0500


I have a customer who's 1+ year old Baby Grand has a buzz.. particularly at 3-4 keys around G5.  But when I was sent out on a warranty call the buzz was gone.  I went thru a Pitch Raise and Tuning (since it needed it), and "nothing".  It sounded lovely.
 
A couple of weeks later the buzz is back, supposedly along w/ a pedal noise.  Confirming the next day's appointment last night the noise was there.  I called this morning before I left, and the noise is gone again (so I didn't go).
 
The customer is over an hour's drive into rural America, so they agreed to wait til the noise returns.  They have an upcoming "recording", when of course they don't want to hear the buzz, so they are nervous.
 
Any ideas??

Thanks, Bill Fritz, St Louis







From:
pianofritz50 at aol.com

To:
pianotech at ptg.org

Subject:
[pianotech] The buzz that comes and goes...

Date:
Fri, 12 Feb 2010 20:14:14 -0500


I have a customer who's 1+ year old Baby Grand has a buzz.. particularly at 3-4 keys around G5.  But when I was sent out on a warranty call the buzz was gone.  I went thru a Pitch Raise and Tuning (since it needed it), and "nothing".  It sounded lovely.
 
A couple of weeks later the buzz is back, supposedly along w/ a pedal noise.  Confirming the next day's appointment last night the noise was there.  I called this morning before I left, and the noise is gone again (so I didn't go).
 
The customer is over an hour's drive into rural America, so they agreed to wait til the noise returns.  They have an upcoming "recording", when of course they don't want to hear the buzz, so they are nervous.
 
Any ideas??

Thanks, Bill Fritz, St Louis

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