[pianotech] FW: Why schedules sometimes go pfffft. - update

[Gerald Groot]

OK...  Since JIM brought it up.  Well, did you????  <G>  

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Jim Busby
Sent: Tuesday, February 02, 2010 7:37 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] FW: Why schedules sometimes go pfffft. - update

 

Terry,

 

I'm surprised the "you gotta charge to remove a pencil" crowd didn't ask if
you charged her for a missed visit. Good to see that you're a good egg as
well as a good tech.

 

Jim

 

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Terry Farrell
Sent: Tuesday, February 02, 2010 5:03 AM
To: pianotech at ptg.org
Subject: Re: [pianotech] FW: Why schedules sometimes go pfffft. - update

 

A while back I went to an appointment, knocked at the door and a woman with
red eyes and tears running down her face opened the door. She said her
husband had a heart attack and the ambulance rushed him to the hospital, but
she knew we had an appointment and she didn't want me to arrive and find no
one home - so she stayed home and waited for me.

 

Needless to say, I didn't tune her piano and told her to go to the hospital
instead. Gee, my schedule that day got goofed up - I'll take that over her
day any day!

 

Terry Farrell

 

 

On Feb 1, 2010, at 11:03 PM, Conrad Hoffsommer wrote:

 

The customer called me today to let me know her status.  Right wrist,
shoulder and clavicle broken. I mentioned how hard it is to tune with a
woman screaming ten feet away. She laughed and said it was much worse in the
ER when they were doing x-rays, etc.  

I mentioned that now might be the time to work on Ravel's Concerto for the
Left hand. That way, the tuning wouldn't be wasted. She laughed again and I
thought that may have gained a new, good customer. ;-}

Conrad Hoffsommer

 

  _____  

From: choffsommer at hotmail.com
To: pianotech at ptg.org

 The tuning was about 3/4 done and going well when she came into the room,
holding her arm, asking me to phone her husband.  She had gone out to bring
in the mail and had fallen on the ice.

I called him and then took a closer look at her wrist.  It was already twice
the size of the other one.  I called 911. Husband, first responder and
ambulance were all soon there. Besides the wrist which was mostly likely
well broken, her shoulder was either dislocated or broken. 

I've tuned against Muzak, TV, vacuums, etc. but, trust me, you can't tune a
piano with a woman screaming in pain 10 feet away.

45 minutes later, after all had left, I finished the tuning, left the bill
on the piano, locked the door, went home and had a beer...  

Conrad Hoffsommer

 

 

 

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