Seems to me that they got in trouble by not rotating the piano perpendicular to the truck on the raised lift gate prior to lowering. They and ended up with it propped between the truck bed and gate. They needed to rotate the piano on the board end and that's probably when things got out of hand. The fact that the wheels were not casters has no bearing on it. Non-caster wheels offer more stability on an diagonal incline and offer a more secure transit in general. -- Regards, Jon Page
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