[pianotech] Recent parts order

[Paul T Williams]

Why not just order through DC directly.  You can....at least Caut guys 
can...

Paul




From:
John Formsma <formsma at gmail.com>
To:
pianotech at ptg.org
Date:
09/03/2009 03:55 PM
Subject:
Re: [pianotech] Recent parts order



It has been a while since I ordered DC stuff from the Chicago
supplier.  If memory serves correctly, the prices are always "blacked
out" and unreadable.

They definitely should not show your price.  Your single call ought to
be enough for them to correct the problem.

--
JF

On Thu, Sep 3, 2009 at 11:44 AM, Greg Newell<gnewell at ameritech.net> wrote:
> Greetings listees,
>        I’m writing today to bring your attention to a potential problem. 
I
> recently ordered a Dampp-Chaser product from a Chicago based supplier 
(open
> list you know) and when I opened the box to install it, in front of the
> customer, I found a pick ticket. This pick ticket included at the bottom 
the
> price that I am paying for the product ordered. I considered this to be 
bad
> form on the part of the supplier since this is, potentially, in full 
view of
> my customer. I just got off the phone with them and their solution was 
to
> not put any more pick tickets in any of my orders. Not exactly what I 
had in
> mind since other stock orders shipped to my shop would require one so 
that I
> can see that I was not shorted any items. I don’t ever remember other 
pick
> tickets including prices but perhaps I’m just not observant enough. If 
this
> concerns anyone besides me perhaps you’d be willing to give the supplier 
a
> call to voice your concerns. Perhaps a better solution can be reached.
>
> All the best,
>
> Greg Newell
> Greg's Piano Forté
> www.gregspianoforte.com
> 216-226-3791 (office)
> 216-470-8634 (mobile)



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