[pianotech] Recent parts order

[Greg Newell]

Greetings listees,
	I’m writing today to bring your attention to a potential problem. I
recently ordered a Dampp-Chaser product from a Chicago based supplier (open
list you know) and when I opened the box to install it, in front of the
customer, I found a pick ticket. This pick ticket included at the bottom the
price that I am paying for the product ordered. I considered this to be bad
form on the part of the supplier since this is, potentially, in full view of
my customer. I just got off the phone with them and their solution was to
not put any more pick tickets in any of my orders. Not exactly what I had in
mind since other stock orders shipped to my shop would require one so that I
can see that I was not shorted any items. I don’t ever remember other pick
tickets including prices but perhaps I’m just not observant enough. If this
concerns anyone besides me perhaps you’d be willing to give the supplier a
call to voice your concerns. Perhaps a better solution can be reached. 

All the best,

Greg Newell
Greg's Piano Forté
www.gregspianoforte.com
216-226-3791 (office)
216-470-8634 (mobile)