[pianotech] Bridle Strap Replacement

[Don]

Hi Duaine,

If you are padding the bill to cover the labor costs it is not a "courtesy action checkover".

At 06:09 PM 7/17/2009 -0500, you wrote:

>If I have never worked on the piano before, I always take the action
>home to do items like this. In these cases, I pad the cost a smidgen to
>do a courtesy action checkover - tighten screws, make sure no parts are
>broken, flanges aren't splitting, make sure the jacks are not loose, etc
>
>And I do something similar with tunings. The first time customer, I do a
>quick check for loose parts - hammers moving left / right, look for
>loose jacks, etc Then inform the customer and bill accordingly.
>
>In the mainframe computer world, we called this PM or Preventative
>Maintenance.
>
>Duaine

>
Regards,
Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T.
Non calor sed umor est qui nobis incommodat
mailto:pianotuna at yahoo.com	http://us.geocities.com/drpt1948/
3004 Grant Rd. REGINA, SK, S4S 5G7
306-539-0716


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