Robert and all, Large piano dealerships often have contractors who are very experienced in polyester repair - since new pianos often get "dinged" on trucks and in showrooms but still have to look perfect when they are put on sale and after delivery. I watched very good results achieved by such experts both here in San Francisco and back in Boston when I lived and worked there. All three of these fellows had been sent for specialized polyester finish repair training by these dealers, and were able to restore extensively damaged polyester rims and panels to like-new appearance. So if there is a major-brand new piano dealer in your vicinity, you should contact them for a referral - they may just have such a polyester repair person as a steady contractor. The caveat is that this is painstaking, time-consuming work and is quite expensive. So it may be cheaper to order replacement parts from the manufacturer. If this is an insurance claim, you should price both options -and submit the cheaper one to the insurance company, and perhaps cite the more expensive one for comparison purposes (insurance company bureaucrats like to have that sort of information on estimates for covering cover their rear ends on "due diligence".) Israel Stein
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