Ha Sounds like Yamaha is the same everywhere. I ordered damper felt and a set of tuning pins. The piano was rebuilt and back in the clients house for seven months before the damper felt and 25 tuning pins arrived (in packets of 10). Supplying of case parts to repair damage is also a problem Best of luck Brian _____ From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Marc Lanthier (Piano Lanco) Sent: Tuesday, 24 February 2009 8:19 AM To: pianotech at ptg.org Subject: [pianotech] Thumbs Down to Yamaha !!!!!!!!!! I tried to order the Yamaha 37 step regulation DVD from Alaceri Alvarez at Yamaha Piano Service. Not only did it take them weeks to answer my inquiry, they tell me that they don't ship to Canada. They told me to contact Yamaha Canada - I did 1 month ago but they still have not answered my inquiry. What is the matter with these big piano retailers? Did any of you have similar problems? Thanks PIANO LANCO Marc Lanthier 514-770-7438 1-877-PIANO10 info at pianolanco.com www.pianolanco.com <http://www.pianolanco.com/> No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.0.233 / Virus Database: 270.10.23/1947 - Release Date: 02/11/09 18:11:00 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090224/499bde4f/attachment.html> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/jpeg Size: 11582 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090224/499bde4f/attachment.jpe> -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: image/gif Size: 145 bytes Desc: not available URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090224/499bde4f/attachment.gif>
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