Make sure you also add within that phone call appointment that "If I find the piano can't be tuned, there will be a fee for my time and the evaluation of the piano" and let them know this fee in advance. I've forgotten to do this on a few occasion and refused to work on the old klunker and had a few that were reluctant to pay me for the visit. Marcel Carey > > FWIW, I also add one more thing to the appointment phone call > regarding fees. I also tell the caller that every once in a while - > not often - maybe two or three times a year - I run into a piano that > hasn't been tuned in 20 or 30 years and that sometimes such a piano > will require multiple pitch raises - but again, that is not common. > > That way they know the total tuning fee will likely be for a tuning > and maybe a pitch raising fee will be added to that. And that there is > also a slim chance it might be more...... > > Terry Farrell > _________________________________________________________________ Internet explorer 8 aide à protéger la vie privée. http://go.microsoft.com/?linkid=9655573 -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20090822/a4da4327/attachment.htm>
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