[pianotech] Saturday Appointments

[pianolady50 at peoplepc.com]

Ed,

As others, I reserve only one Saturday/month for tunings.  I usually determine which Saturday that will be upon scheduling the first Saturday appointment.  Any others must fall on that Saturday, which ever one in any given month it becomes.  Emergencies are an exception.  This way, most months I work no Saturdays.

Debbie L.
  ----- Original Message ----- 
  From: Ed Sutton 
  To: Pianotech List 
  Sent: Saturday, August 01, 2009 11:02 AM
  Subject: [pianotech] Saturday Appointments


  I'm considering establishing a policy of "No Saturday Appointments."
  It began as a favor to a customer who lived nearby, when they both began working away from home weekdays.
  Once you make a Saturday appointment, you have a customer who will demand Saturday only appointments, and it doesn't take very many of those to claim most (soon all) available Saturdays.
  How have others dealt with this?
  Ed S.
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