[pianotech] Saturday Appointments

[William Monroe]

Hi Ed,

I don't work Saturdays.  Well........like you I will take a special request
to do it occasionally.  While it may lead to the occasional Saturday
expectation, I don't know that I've given my clients that much control.
Most often I find we can work it out by making an exceptionally early or
late appointment during the week - which I much prefer to weekends.  And, if
everything else fails, I work a Saturday, and take Monday (or Tuesday, or
Weds........) off.  That's one of the pleasures of self-employment in my
mind, flexibility, and I don't mind sharing that with my clients.  I thought
of charging extra, but it just didn't work for me.  As I said, I have the
option of working or not.  Ultimately it's my decision and I had a hard time
justifying an extra charge if I chose to work weekends.  That's what works
for me.

William R. Monroe

On Sat, Aug 1, 2009 at 10:02 AM, Ed Sutton <ed440 at mindspring.com> wrote:

>  I'm considering establishing a policy of "No Saturday Appointments."
> It began as a favor to a customer who lived nearby, when they both began
> working away from home weekdays.
> Once you make a Saturday appointment, you have a customer who will demand
> Saturday only appointments, and it doesn't take very many of those to claim
> most (soon all) available Saturdays.
> How have others dealt with this?
> Ed S.
>
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