[pianotech] justify pitch raise

[A440A at aol.com]

Somebody wrote,( I couldn't tell from all the stuff mixed into the post),
<< 

Whether it is a pitch correction or not, I average a little under 2

hours. I also consider every tuning a pitch correction because about

90% of my customers are first timers who hardy ever get their piano

tuned, >>

    If 90 % of a tuner's clientele are first-timers, does that mean that the 
tech only has 10% return customers?  Something must be amiss.    This is about 
backwards from where I am, as 95% of my business is repeat business.  Seems 
that relying on new customers to such an extent would require a large 
advertising budget.  
regards, 
Ed Foote RPT 
http://www.uk-piano.org/edfoote/index.html
www.uk-piano.org/edfoote/well_tempered_piano.html
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