Dampp Chaser Problem???????

[Joe And Penny Goss]

Hi Also some outlets are turned on and off from a light switch. And check
the breakers.
Make sure the outlet works by plugging a fixture into it, that is proven to
work in another outlet.
Joe Goss RPT
Mother Goose Tools
imatunr at srvinet.com
www.mothergoosetools.com
----- Original Message ----- 
From: "John Ross" <jrpiano at win.eastlink.ca>
To: "Pianotech List" <pianotech at ptg.org>
Sent: Monday, October 13, 2008 3:36 PM
Subject: Re: Dampp Chaser Problem???????


> Did you take note as to what was plugged in where?
> Is it possible that the humidifier and dehumidifier were reversed in the
> humidistat?
> John Ross
> Windsor, Nova Scotia, Canada
> ----- Original Message ----- 
> From: "Marc Lanthier (Piano Lanco)" <info at pianolanco.com>
> To: "'Pianotech List'" <pianotech at ptg.org>
> Sent: Monday, October 13, 2008 2:07 PM
> Subject: Dampp Chaser Problem???????
>
>
> Hi list,
>
> I have a new customer with a Kawai RX-3 equipped with a Dampp Chaser with
> the model H-4 controller. The piano is about 3 years old. As I opened the
> lid to tune, I noticed rust on the tenor strings, and as looked closer,
all
> of the bass strings had discolored from what seems to be a serious
humidity
> problem. There was rust on almost all of the strings, and the tuning pins
> had discolored in the bass section.
>
> I crawled under the piano and saw that all of the plated steel brackets
were
> rusted along with all of the screws used to hold the wiring. Even the
steel
> rod (that goes through the soundboard) from the bottom was totally rusted.
> Even the brass cap was discolored.
>
> I immediately emptied the tank and unplugged the system. They will call
the
> dealer and see what they can do as far as warranty from Dampp Chaser or
from
> the dealer.
>
> Have any of you encountered such a problem with a Dampp Chaser? Does
> theirwarranty cover the replacement of strings etc...
>
> Thanks,
>
>
>
> PIANO LANCO
> Marc Lanthier
> 514-770-7438
> 1-877-PIANO10
> info at pianolanco.com
> www.pianolanco.com
>
>
>
> John M.Ross
> Windsor, Nova Scotia, Canada.
>