I called in David Geiger to look at it since he has a lot of bridge experience, and said to the lady I would pay a certain amount of his bill. She was most happy, and I learned a lesson. Actually, all things considered, I came out of this very well. It could have gotten very ugly, but LESSON IS LEARNED........... Tanks for sharing thoughts. les bartlett -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Jon Page Sent: Thursday, March 27, 2008 10:50 AM To: pianotech at ptg.org Subject: help Just tell them that your recollections were correct based on past performance. Did they ask for an inspection? Look at it this way... A stock broker will recommend a stock based on past performance and future possibilities but if it tanks, does he feel obligated to reimburse? -- Regards, Jon Page No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.22.1/1345 - Release Date: 03/26/2008 6:50 PM
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