help

[Fenton Murray]

I'd be absolutely truthful about the condition of the piano to the new 
owner. Did you take a commission on the sale? If so I'd fell some liability 
here. I think Ron's right, might be the sellers kind of let you step in this 
one. Stuff happens, be honest and let it play out. That would be my 
approach, I mean what the worst that could happen?
Fenton
----- Original Message ----- 
From: "Ron Nossaman" <rnossaman at cox.net>
To: <l-bartlett at sbcglobal.net>; "Pianotech List" <pianotech at ptg.org>
Sent: Thursday, March 27, 2008 5:32 AM
Subject: Re: help


>
>> A lady bought a little Acrosonic, made in the 70's on my recommendation. 
>> I'd tuned it for about three years,and last time I saw the piano it was 
>> in excellent condition.  So, today was first tuning for the new owner.  I 
>> noticed the frame separating, what looked like a bit of plate separating 
>> from the pin block, found sections horribly low- certainly too low to be 
>> only a year since it was tuned.  C#3 I think, the lowest note on the 
>> treble bridge sounds more like a thud than a note- kind of like a bridge 
>> separation.   Since I recommended the piano, which was in excellent shape 
>> when I last saw it, I feel somewhat responsible for these people not 
>> getting what they paid for.
>>
>> How would others of you handle this?
>> thanks
>> les bartlett
>
> I do like Terry said. That was then, this is now, my memory is what it is, 
> and isn't, and things change. I'll need to look at it again. Even then, 
> I'm very conservative about endorsing what I find.
>
> In this case, I wonder if the current condition of the piano is the reason 
> for selling it, and what the previous owner knows about how it got that 
> way. I think that's worth asking. I'd also ask if there was any way to 
> void the sale and return the piano, since it's not in the same condition 
> as you remembered it. Beyond that, it gets touchier. What was paid for the 
> piano, and how responsible do you feel?
>
> Ron N
>
>