Mark-up (was Steinway parts)

William R. Monroe pianotech at a440piano.net
Wed Feb 20 06:18:49 MST 2008


Paul,

Educational exchange for me, thanks.

My colorful (limited) responses below:  double your  ;-]
SNIP

    We do neither. We give an estimate (proposal) for a rebuild and the cost stands. Over time, we may have made extra on a job (man, I wish I could remember when that was!), and we certainly have lost some money on a job. But they balance out over time. 

    I just prefer not to depend upon the "balancing out" act.  Just charge for everything, give back an overage.

    See my response to David Love about this. The balancing out is so miniscule against the overall cost. 


    Yes, that is what I'm coming to realize of my own work as well.  The deviations are rather small.  Point taken.

    SNIP

     We have done what we do for over 30 years, and the losses balance the gains, but the real gains are in 1) client trust and referral, and 2) our increased savvy at estimating and costing, what we consider good business practices.

    Hard to argue with success.  I do think 1) and 2) above can be achieved with other methods.

    Better methods? Or other methods? I'm open to "better"! :-)  

    Just "other," I'm afraid.  I've nothing magic to offer


    I would venture that you're closing in on a "mature" business where the teeter-totter you're standing on (the fulcrum is your client) is always moving but more in balance. 

    Perhaps.  My world has changed dramatically in the past few years, and it still seems pretty fresh and new for me.  It's been balanced pretty well, I think, but sometimes it seems more like it just happend to work out rather than some "mature" master plan coming to fruition.  I'll keep working on it.


    Perhaps not fully, but it all goes into the stew, goulash, paella, whatever, it's tasty, smells good, and lasts for a long time in the fridge. :-)

    Paul

    Borscht, for me, but close enough.  ;-]

    William R. Monroe
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