>>We have never, not once, raised our price on a job after the estimate is signed. And we have eaten a lot of mistakes and unseen stuff over the years. >> >David writes: << Then why do you call it an "estimate"? It IS an estimate. I give my estimates on a "not more than" basis. In the early days, it occasionally cost me money and time, but paid me back with a reputation of being trustworthy. This has remained with me as I have raised my prices to cover all unseen circumstances and now about 50% of the jobs I can bring in under the original estimate. Customers love this, and customers HATE having the agreed upon price rising after the job has begun. I enjoy the freedom it gives me to do what I feel I need to do to deliver performance level work. My customers like it because there is NEVER any suspicion that I am doing a "bait and switch". It was an investment I made in building a clientele, and it has paid off quite well. Regards, Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html <BR><BR><BR>**************<BR>Ideas to please picky eaters. Watch video on AOL Living.<BR> (http://living.aol.com/video/how-to-please-your-picky-eater/rachel-campos-duffy/2050827?NCID=aolcmp00300000002598)</HTML>
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