So I assume you will be charging your customer for the bracket replacement and the associated full action regulation? Yes? Terry Farrell ----- Original Message ----- Unfortunately for my customer, Young Chang has denied warranty replacement because the piano is over 10 years old. The did supply me with brackets although they charged me shipping on them. Their policy has certainly changed recently compared to the way it used to be when they covered everything. I guess that's progress.....? -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070528/d92ebe11/attachment.html
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