Customers with hearing aids

[Gregor _]

I ever had only 3 customers with hearing aids, and all 3 were dissatisfied. 
But in the case of the old lady the problem was definitely not the hearing 
aid, it was her senility. She mixed up the octaves. Chords in the deep bass 
always sound strange, just not clear. I had several customers with that 
compaint. Next time I will leave without tuning, telling them that I can´t 
help them (nobody can, but I won´t say that). That´s what I told that old 
lady too, but she didn´t understand me. I said I can´t help you and begun to 
box my tools in the toolcase for leaving. What she could not see because she 
was (more than) half blind. She answered: okay, just tune it.

Gregor



>From: "Farrell" <mfarrel2 at tampabay.rr.com>
>Reply-To: Pianotech List <pianotech at ptg.org>
>To: "Pianotech List" <pianotech at ptg.org>
>Subject: Re: Customers with hearing aids
>Date: Mon, 12 Mar 2007 19:15:40 -0400
>
>In my experience, your small-minded opinion is way off base. Here in 
>Florida, "retirement capitol of the world", plenty of my clients are older 
>and wear hearing aids. I have yet to have a dissatisfied 
>hearing-aid-wearing client.
>
>Well....... one, several years ago.
>
>Terry Farrell
>   ----- Original Message -----
>
>   Rule number one - -WHEN YOU COME INTO THE HOUSE AND SEE THAT YOUR 
>CUSTOMER IS WEARING A HEARING AID OR TWO, RUN, RUN, RUN AWAY AS FAST AS YOU 
>POSSIBLY CAN! They will NEVER BE SATISFIED!
>
>   Jesse Gitnik

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