Types of customers -- FUNNY and TRUE!

PIANOTECHNICIAN at aol.com PIANOTECHNICIAN at aol.com
Sun Mar 11 08:10:55 MST 2007


Most of the thousands of customers we've all had fall into certain  distinct 
categories, and in my humble opinion here they are. You have the  eccentric 
old piano teacher widow type, who has between 4 and 8 cats and  she talks your 
ear off during the entire tuning, telling you how the world has  gone to hell 
and things are not like they used to be (she's got a good point  here). Then 
you have the curious type, who sits or stands over you watching  intently during 
the entire tuning, fascinated at your every move. The you have  the 
hospitable type, who never fails to offer you food and drinks, and even  invites you to 
join them at the dinner table. You have the mechanical type, who  takes apart 
the upright piano before you arrive, so that when you get there, all  you 
have to do is start tuning. Then you have the average housewife type, who  never 
plays the piano but wants you to come once a year just to keep it in  
shape.Then you have the super rich type. He or she never meets you, as  everything is 
in the hands of the housekeeper.Then you have the cheapos, who try  to bargain 
you down no matter how reasonable your price is. This, thankfully, is  rare. 
Then you have just the opposite -- the tippers, usually men, who always  throw 
in an extra 5 or 10. Then you have the complainers - -you do a marvelous  
job, transforming a horribly out-of-tune piano into a masterpiece, and they sit  
down and play the highest B and C and complain that they don't sound right! 
Then  you have the concert pianist, who gives the piano a thorough workout and  
compliments you on a fine job. Then you have the friendly type who, after  
knowing him for years and years, you consider more of a friend than a customer.  
Then you have (for single guys only) the girlfriend type who, after tuning the 
 piano, you don't know whether or not to ask her out for a date. And finally, 
the  geriatric couple, whose house looks like something out of a 1940's or 
1950's  movie -- the carpeting and all the furniture is about 60 years old,  
including the piano. Everything has that quality 1940's look. The  telephone is 
that standard black desk phone that weights a ton, and when it  rings you hear 
that "ding a ling" sound instead of the modern electronic ring.  Just hope 
that when they tip you, they're not back in the 1950's by taking a  dollar out of 
their pocket instead of a ten!
 
Jesse Gitnik
NYC
Since 1980
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