Problem -- have you ever seen this?

[PIANOTECHNICIAN at aol.com]

I have a customer with a Petrov upright, about 7 years old. The problem is  
in the bass section. When you play C3 loudly with the sustaining pedal down, 
you  hear a bit of the B next to it. The problem is NOT caused by the hammer 
being  misaligned and striking part of the B bass string - -the hammer is nowhere 
near  the B string. In fact, BOTH strings of the B note are vibrating when 
the C note  is played loudly. I've never seen this problem or heard of it in all 
my years in  business. Any ideas?
 
Jesse Gitnik
Since 1980
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