Marcel Your experience with pianist echo's many. As far as dialogue with the makers go I don't find that the big corporations listen to anything outside their own walls. I just sat with Kent Webb from Steinway & we had a very congenial discussion about my unhappiness with the hammers & the way they are coming from the factory. That is being heavily pre juiced. He stated that the parts dept was a secondary function to manufacturing & that the hammers weren't going to change. Marcel ,They're not looking or listening to us they're looking at the bottom line & how to make there job of getting pianos out the door & make a profit with the least amount of cost & fuss within the factory. It's a nice idea but in reality it's just a nice idea. As far as grateful. Yeah baby....vertigree.... collapsed boards..... & teflon bushings will keep me an Dennis in business till we retire & beyond. By the way every one bashes the CBS years at Steinway but they had some really good belly makers then & into the 1980.s. It was the actions that were primarily the factor that has given them bad PR....but hey, folks still buy them...Let's here it for Marketing & Tone branding. I still get my best raw materials from the mother ship albeit used Cheers Dale I think we should be grateful to Steinway and all manufacturers that gave us all these instruments we can improve in the rebuilding process. And I think we should open a communication line with all of them to air our complaints and worries, not to bitch, but for them to stay on their guards and build the best pianos they can within the present market. Marcel Carey, RPT Sherbrooke, QC <BR><BR><BR>**************************************<BR> AOL now offers free email to everyone. Find out more about what's free from AOL at http://www.aol.com. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070306/f3d9f0cc/attachment.html
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