Steam treating hard hammers

[Joe And Penny Goss]

Message
Joe Goss RPT
Mother Goose Tools
imatunr at srvinet.com
www.mothergoosetools.com
  ----- Original Message ----- 
  From: Wayne Walker 
  To: 'Pianotech List' 
  Sent: Tuesday, June 12, 2007 9:07 AM
  Subject: RE: Steam treating hard hammers


  We sold this lady the piano and just trying to solve the problem before we have to swap pianos with her
  Wayne
    -----Original Message-----
    From: Erwinspiano at aol.com [mailto:Erwinspiano at aol.com] 
    Sent: Tuesday, June 12, 2007 1:38 AM
    To: pianotech at ptg.org
    Subject: Re: Steam treating hard hammers


      Hi Wayne
      I've experienced this malady many.many times over the years with a variety of Asian pianos. So if experience is a profound teacher & you want to benefit from the hard knocks of others, then listen.  Petrified felt will always be ........Petrified.  Explain it to the client clearly. A rock is a rock
        The money she saved on the piano now needs to go towards a hammer transplant.  There are times when heroic measures don't work & the patient/hammers, what ever, are dead on arrival. You've done the heroic measures & so, Knowing when to just say no, is an important part of the next generation of protocols coming our way on these "pianos".....  sorry, I mean  " Fortes" 
      I often think we as technicians are shy about telling our clients the truth with confidence.  Well,...I just had to finally get over it, & when I did  & every body was better served and less frustrated in the long run.
      Hope it works out.
      Dale
      I have a customer with a newer Chinese piano with harsh sounding hammers. I have tried chemical softener, needled and the piano still sounds bad. The customer has chemical sensitivity so I can't use anything in her home now. I was there a couple of weeks ago and used the steam method on the hammers and it work great. I was happy and the customer was happy, but today she left a voice mail saying the piano is harsh sounding again. How long will the steam method last? Will I need to do this often? I just want to have a happy customer with out having to swap pianos with her.

      Wayne

      Wayne Walker
      Piano Tuner / Technician
      Musicstop Acoustic Piano Service
      264 Herring Cove Road
      Halifax, NS, Canada
      B3P 1M1
      902-221-1540






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