Rochester Key

[Kerry Kean]

Thanks, Bill. I did call another business at the same address,
and he told me the same thing and said that the "kid" was on
vacation last week or the week before. If he's going to keep the
"3 day turnaround" claim on RK's website, he'd better notify his
customers. Anyone got any recommendations for another key
service? I've been pretty satisfied with RK in the past, but I'm
not happy now. 

-----Original Message-----
From: pianotech-bounces at ptg.org
[mailto:pianotech-bounces at ptg.org] On Behalf Of Bill Costanzo
Sent: Friday, August 17, 2007 4:46 PM
To: 'Pianotech List'
Subject: RE: Rochester Key

Kerry

Here's the scoop on Rochester piano key. Recently the owner
retired and sold
the business to one of the employees. Evidently they are swamped
and still
trying to get up to speed.  

Let us know what you think of the quality when you do finally get
your keys
back. The previous owner's work left a lot to be desired, IMHO.

Bill Costanzo 

-----Original Message-----
From: pianotech-bounces at ptg.org
[mailto:pianotech-bounces at ptg.org] On Behalf
Of Bill Costanzo
Sent: Friday, August 17, 2007 11:03 AM
To: 'Pianotech List'
Subject: RE: Rochester Key

Hi Kerry

I live in Rochester and was speaking to a colleague (Lynn) a
couple of days
ago who had the same experience with RPK. I do my own key work so
I don't
have a lot of personal experience with them, but Lynn said it was
unusual
and that no one seems to be there.  I'll see if I can get any
info on the
situation and post it.

Bill Costanzo


-----Original Message-----
From: pianotech-bounces at ptg.org
[mailto:pianotech-bounces at ptg.org] On Behalf
Of Kerry Kean
Sent: Friday, August 17, 2007 9:14 AM
To: 'Pianotech List'
Subject: RE: Rochester Key

Michael tried to reply to me on the Rochester Key question, but
it came
through blank ?did anyone see anything else? 

?

Kerry

?

   _____  

From: Michael Kurta [mailto:mkurta at roadrunner.com] 
Sent: Thursday, August 16, 2007 6:02 PM
To: Pianotech List
Subject: Re: Rochester Key

?

??


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