> Lately, after completing a tuning, clients are asking me "How bad was it?" This seems like a simple question, but how do I tell them that it sounded disgusting, without implying they had a bad instrument? And on the other hand if it sounded fairly good, how do I tell them that I hardly had to move it, without implying my tuning wasn't really needed. This is what goes through my mind as I fumble to answer. What are your thoughts? > > Respectfully, > Chris Rawson,CPT,RPT "It had pretty much run clear out of music, but - EVERYSONGEVERWRITTEN is NOW in your piano (goofy grin), so you'd best be working on those access codes so you can get 'em back out." I get the impression that I have a few clients who call me periodically for a tuning just to hear the routine. Ron N
This PTG archive page provided courtesy of Moy Piano Service, LLC