glue on the fingers

Ron Nossaman rnossaman at cox.net
Sun Aug 5 21:35:03 MDT 2007


> Wow! It never occurred to me that this "finishing" a job was screwing 
> the customer. All of 20 minutes to do the plugging and clean-up. I have 
> had the experience of going in behind other technicians on this type of 
> repair and finding the most godawful mess, and because the client called 
> me about continued buzzing in the board, which was caused by the screw 
> in the rib which, when I removed it and plugged the hole in the rib, the 
> noise went away. I can't recall that I fractionalized out the cost of 
> the final steps as "additional", but simply costed the whole job. It's 
> negligible, whatever it is. We all go to sleep at night in a different 
> position :-).
>  
> Paul

As far as I know, I've never left a godawful mess doing this 
repair, nor have I ever, that's *EVER* known first hand of a 
screw buzzing in this situation. If I had, I'd likely have a 
different opinion. So for me, the job is finished when the 
screw is tight and the squeeze out is mopped up. I may yet get 
a call any minute now about a buzzing screw from that last job 
I did, but it's pretty quiet so far.

Ron N


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