service call charges

[pianolover 88]

WHen scheduling a tuning, repair,or any work that will exceed my standard 
inspection fee (that's just to show up to inspect and/or appraise) I only 
charge for the work done. Other than tuning, pitch raise, and other basic 
stuff that results in a flat fee, I charge by the hour, such as repairs.

Terry Peterson



----Original Message Follows----
From: "Michelle Smith" <michelle at cdaustin.com>
Reply-To: Pianotech List <pianotech at ptg.org>
To: "'Pianotech List'" <pianotech at ptg.org>
Subject: service call charges
Date: Sun, 12 Nov 2006 19:29:02 -0600

Hi all.  I would like to know when you do and do not charge for service
calls.  Tunings?  Repairs?  Returning to pull a new string up to pitch?  I
know a tech who starts charging by the hour as soon as he gets in his car.
What works for you and your clients?





Michelle Smith

Smith Piano Service

Bastrop, Texas

(512) 466-0238

michelle at cdaustin.com

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