piano tuning- fickle church accounts

[Dean May]

I just lost a long time church account, no reason given. It is pretty
frustrating as I have supplied concert pianos to them at no cost in years
past for special events. The last time I was out their dampchaser was
unplugged. I plugged it in, reminded them how important it was to keep it
plugged in and came back in two weeks. It was unplugged again. I helped them
get set up with an extension cord to plug it in further away. Now I'm out
$170+ for two missed appointments. Next time I call the secretary tells me
the board has decided to use someone else. Sigh. Twice I've nearly stopped
by the church to press them for a reason, but I've decided to take the high
road.

 

Whenever the pianist changes, music director or pastor, we are in danger of
losing the account. Loyalty isn't real high. That's why it is important to
send regular reminders to the office to let them know you are out there. 

 

Dean

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Leslie Bartlett
Sent: Tuesday, October 31, 2006 9:24 PM
To: pianotech at ptg.org
Subject: FW: piano tuning

 

Years ago, a newbie, I tuned for this large church.  About three years in
they replaced me without telling me.  That has been a few.  So I wrote their
organist and asked him if he could recall why they replaced me. The reply
left me somewhat amused.  Thought I would share it FWIW.

les bartlett

 

  _____  

From: Scott /  FoundryChurch] 
Sent: Tuesday, October 03, 2006 9:58 AM
To: l-bartlett at sbcglobal.net
Cc: Joleen
Subject: piano tuning

Hi Les,

 

To be honest, I cannot remember much about why we changed tuners. We have
actually had several tuners over the years.

 

I wish the best of luck to you in your continued endeavors.

 

SCOTT

 

 


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