Clicking drop screws on a new Steinway

[Avery]

William,

Even if it "is" the knuckles clicking (which I doubt from what was posted),
the drop screws shouldn't be that loose. That sounds like a warranty situation
to me. Call Kent and see if he can't do something about it!

Avery Todd
University of Houston

At 09:56 PM 5/25/2006, you wrote:
>David,
>
>Are you sure it's not the knuckles clicking?  Can be very deceptive, and
>I've seen that a number of times.
>
>Regards
>William R. Monroe
>
>
>
> > I have a customer with a brand new S&S B.  The drop screws are very loose,
> > turning with almost no resistance and it appears, as much as I can isolate
> > it, that they are clicking on some notes.  Anyone run into this recently
>or
> > have a simple fix?
> >
> > David Love
> > davidlovepianos at comcast.net