Terry said: "Again, I agree with you. In this case, if the rebuilder adheres to good ethical standards, when the rebuilt piano is delivered, s/he will tell the piano owner something like "I know you've had Fredrika service your piano in the past and I'm sure s/he will continue to do a fine job for you". If the piano owner prefers to have the rebuilder service the piano, well that's just the way things go, but IMHO, the rebuilder should at least open the door for the original technician to resume servicing the piano. If the rebuilder doesn't do that, I would then have the question of what other shady practices does this rebuilder engage in?" Terry, I don't know about other rebuilders, but for me, I insist on doing the initial in-home tuning, so that I can make sure there are no problems, etc. (If the client is a long distance away, I have a conversation with the client's technician, in regards to any anomolies and let that tech take care of the initial in-home tuning.) At the conclusion of that tuning/tweaking, I try to get the owner to resume with their regular technician. It's the right thing to do. If it's my client, then I have pre-billed for four tunings the first year and, in that way, I make sure that the piano is settling in properly and there are no problems. At the end of that year, there is a "voicing" session.<G> Regards, Joe Garrett, R.P.T. (Oregon) Captain, Tool Police Squares R I -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060505/1a1b887d/attachment.html
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