Carman, I sometimes leave a message, sometimes not. It usually depends on the type of client. If the client is religious about tuning, I wait until I can talk to them. If the client is one I don't have much hope of booking immediately, I'll leave a message. I don't have a stock message that I leave. I try to be personable and not stiff or overly sales-like. This seems to work. While this is one part of the profession I am not fond of, I have a pretty high return rate with a low-key approach. Dave Stahl -----Original Message----- From: Carman Gentile <cgpiano at humboldt1.com> To: pianotech at ptg.org Sent: Mon, 12 Jun 2006 15:50:39 -0700 Subject: Customer answering machine My Colleagues, When I am calling my clients to book an appointment, I'm not sure what message to leave when I get their answering machine. Sometimes I will ask them to leave ME a message telling the best time/day to call them back. Sometimes I will suggest a day or time or range of days or times to make the appointment. I do not have a consistent strategy on how to make best use of their answering machine and so I hereby solicit your advice. Carman Gentile RPT ________________________________________________________________________ Check out AOL.com today. Breaking news, video search, pictures, email and IM. All on demand. Always Free. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060612/fa39c8b7/attachment.html
This PTG archive page provided courtesy of Moy Piano Service, LLC