I believe the strings have already been changed and the situation has not improved. I'm being called after several attempts to remedy the situation. David Love davidlovepianos at comcast.net -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of A440A at aol.com Sent: Thursday, June 01, 2006 7:34 PM To: pianotech at ptg.org Subject: Re: Thunky Steinway Monochords David writes: << The customer has no real complaints about the tone until it gets down to the monochords. >> Do we know it isn't the hammers or the strings themselves? I have several customers with B's that don't clunk, so I have to question whether it is a design problem or an execution problem. It would certainly be easier to change a string down there than rescale or redesign. Ed Foote RPT http://www.uk-piano.org/edfoote/index.html www.uk-piano.org/edfoote/well_tempered_piano.html
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