Hi Gang: David, you had the best take on the situation, making it as easy a pill to swallow for the owner as possible. To just walk away and say, "Call someone else" without a careful explanation is unproductive. This can be a real trauma for some folks especially non-musical ones. Thinking back to a former life as an auto mechanic, in this case I might say its like putting a new paint job on a car that doesn't run. Then go on to explain that there are more serious problems to be corrected before tuning. Mike Kurta -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060712/c91117dc/attachment.html
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