YC bracket replacement

[ed440@mindspring.com]

Matt-
Yes.
And their hourly rate for repairs has been massively reduced.
Anyone who thinks Young Chang warranty work is a cash cow better look again.
And I would be very concerned about charging my customer for $1000 worth of work, then having them call Young Chang and be told that Young Chang only pays $200 for the job.
I would not tell my customer I was doing work covered by warranty unless I had contacted the company for confirmation of the claim.
Ed Sutton

-----Original Message-----
>From: Matt McWilliams <matta440@cox.net>
>Sent: Feb 27, 2006 7:16 AM
>To: pianotech@ptg.org
>Subject: RE: YC bracket replacement
>
>Has anyone noticed that Young Chang's new policy for bracket replacement is
>to pay the technician ONLY for replacement of the defective parts? They will
>not pay for regulating the action, which is absolutely necessary when
>replacing the "junk" parts with the good parts.
>
>Matt McWilliams 
>
>-----Original Message-----
>From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf
>Of pianotech-request@ptg.org
>Sent: Sunday, February 26, 2006 6:16 AM
>To: pianotech@ptg.org
>Subject: Pianotech Digest, Vol 1268, Issue 1
>
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