More work than I can handle

[Dean May]

Hi David,

 

This last time I raised my prices I started including the tuning price on my
reminder post card. It has really helped eliminate the sticker shock that
I've experienced on previous price increases. Now my existing customers know
when I go out what the price is, there is no surprise. 

 

Dean

Dean May             cell 812.239.3359

PianoRebuilders.com   812.235.5272

Terre Haute IN  47802

 

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of David Chadwick
Sent: Friday, April 07, 2006 8:50 PM
To: PTG
Subject: More work than I can handle

 

Jim, 

Thanks for your suggestions. I have recently gone up in price to just over
the century mark. Presently I'm the high price in town for basic services. I
have thought of going even higher and offer a more comprehensive service
call to address issues which I would've otherwise have charged extra for but
I always seem to have a dilemma with asking for more. My thoughts are
usually that I'll suddenly dive bomb and loose all of my clientele. I'm
Informing all of my steady customers of another rate change next year.....
just to soften the blow.

David C. 

Las Vegas, NV

 

 

 

David;
If someone else has suggested this just take it as my vote for your 
"problem" :-)
Raise your prices. This will do two things first it will leave you with more

income and it will cut down on the amount of work needful to generate the 
same income as you currently get. Yes, you will lose some of your marginal 
customers but I would think that the loss will be more than made up by your 
increased prices.    Since you are sending a goodly number of customers to
other techs 
this should not be a problem for you. Keep your increases reasonable and 
consistent throughout your pricing stucture.   Don't just say it wwon't work

because it has not failed in the past as long as increases are reasonable.
What 
is a reasonable increase? Depends on what you feel comfortable with and
where 
your rates are now. Try it you'll like it.
My thoughts.
Jim B (FL)

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060407/74da084d/attachment-0001.html