Hi Conrad, A few years back one of the convention classes had the title of '182 ways keys stick' or something like that. The class found 5 more for 187 O:(( Joe Goss RPT Mother Goose Tools imatunr@srvinet.com www.mothergoosetools.com ----- Original Message ----- From: "Conrad Hoffsommer" <hoffsoco@luther.edu> To: "Pianotech" <pianotech@ptg.org> Sent: Monday, September 26, 2005 8:00 AM Subject: RE: Repair and Tuning of Estey Baby Grand > At 06:40 AM 9/26/2005 -0700, you wrote: > > >Simply advise them that there are several reasons why a key may not > >work. Some are simple and quickly remedied, some are more > >involved. Until you can assess the situation you won't be able to give > >them (or yourself) a definite course of action. > > > > > >David Love > >davidlovepianos@comcast.net > > > Yup! > > There are very few piano maladies which can be correctly diagnosed over the > phone. You may be given clues by the customer's description and some of > them might even be _good_ clues. > > One time, when I had more time on my hands, I started compiling a list of > conditions which a non-technician might describe as "stuck key", or as your > customer says "doesn't work". I quit at 50. > > Assume nothing: expect anything... > > > > >From: Robert Finley [mailto:rfinley@rcn.com] > >Sent: 26 September 2005 01:43 > >To: pianotech@ptg.org > >Subject: Repair and Tuning of Estey Baby Grand > > > >I have been asked to tune someone's Estey baby grand piano. The owner told > >me that one of the notes on the piano doesn't work, but I have absolutely > >no information about the problem, and will have to wait until I see and > >inspect the piano. I assume I will have to fix the problem before I start > >the tuning, but wonder how I should approach this. > > > >I presume I will take the action out, compare the action of the faulty > >note with its neighbor's, and diagnose and fix the problem. I am not sure > >what supplies and parts I should bring along in order to repair the note. > >There could be dozens of reasons why the note doesn't work, involving any > >of dozens of parts. Maybe there will be a broken part that cannot be > >repaired, and a new one has to be ordered (if it is even possible to get > >replacement parts for this brand of piano or something close), so the > >problem couldn't be fixed there and then. Please could you advise me how I > >should deal with this problem so that I can keep the customer satisfied > >and happy? Thank you very much. > > > >Robert Finley > > > > Conrad Hoffsommer - Keyboard Technician > Luther College, 700 College Dr., Decorah, Iowa 52101-1045 > 1-(563)-387-1204 // Fax 1-(563)-387-1076 > > - Right now, I'm hoping to live until my age matches my golf score, > - Until then, I'll have to be content to have my IQ match my handicap. > > _______________________________________________ > pianotech list info: https://www.moypiano.com/resources/#archives
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