This is a multi-part message in MIME format. ---------------------- multipart/alternative attachment Actually it is just River. Never heard of it either. I tried to find information about them and this is all I could come up with: http://www.riverpiano.com/. "More info will be available soon." Same snazzy logo on the fallboard. The piano was made in China. I guess = they're a new company. =20 I want to thank everyone who made suggestions. I went back to the = client's house and tried tightening screws per the suggestions of some of you. = Took the action out, nothing was loose, felt around for anything on the soundboard, looked underneath again. I think Dean May's suggestion to reglue parts to the soundboard is probably what needs to be done. But = since they just bought the piano I didn't think they should have to arrange to have that done. =20 Incidentally, the client told me they had originally ordered an Everett = and received this piano by mistake. I suggested they contact their dealer, = who had already offered to exchange the piano they got for the one they = ordered. They don't want to exchange the piano, but the dealer is sending someone = out to look at it and/or repair it. =20 It looks like I won't be doing the repair, but I think it was good to = have gone back and tried to fix the buzz anyway. They assured me that they = would let me know what repairs were done. They also said they would be = calling me in three months to tune it again, and that's always good news. =20 Thanks again to everyone for your help. I'll let you know what the = repair was when I hear about it. =20 Take care, Brandon Robertson _____ =20 From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On = Behalf Of Avery Todd Sent: Friday, September 02, 2005 5:53 PM To: Pianotech Subject: Re: soundboard buzz =20 Brandon,=20 Since no one else has mentioned this (unbelievably), I "assume" you mean Pearl River!?=20 As far as I know, there isn't a piano brand named River!=20 If I'm correct, I would suggest that you contact Mark Wisner. He's great = to work with and will do everything he can to help you solve the problem. The e-mail = is:=20 Mark Wisner <mwissner@earthlink.net> Let us know what happens.=20 Avery Todd At 02:03 PM 9/2/05, you wrote: The brand is River. It=12s under warranty, and I=12m wondering whether = he should just send it back and get another one. =20 I felt bad having to tell the client that his brand new piano is = buzzing, and I wish there was something I could do to fix it. Would some sort of really thin shims work? How about just trying to get some glue above = the ribs in that area? Any advice you can give me would be appreciated. =20 Take care, Brandon Robertson ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/c7/ce/23/dc/attachment.htm ---------------------- multipart/alternative attachment--
This PTG archive page provided courtesy of Moy Piano Service, LLC